Richard Hayes Digital

We take your privacy seriously

Privacy Policy

This Privacy Policy describes how Richard Hayes Digital NZ Limited (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website (the “Website”).

Information We Collect
We collect several different types of information for various purposes to improve the quality of our services.

Contact Form Information:
When you submit a contact form on the website, we may collect personal information such as your name, email address, phone number, and message content.

Quotation Form Information:
When you submit the services quotation form on the website, we may collect personal information as requested by the form. This data is used to supply a quotation for goods and services.

Use of Your Information
We use the information we collect to:

  • Provide and maintain our Website.
  • Respond to your inquiries and requests.
  • Send you information about our services, including newsletters and promotional materials (with your consent).
  • Improve our Website and services.

Retention of Your Information
We will retain your contact form information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Disclosure of Your Information
We may disclose your personal information to third-party vendors and service providers who assist us in operating the website and providing our services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed. At present, this does not happen on the website; we would advise you if this were to happen.

We may also disclose your personal information if we are required to do so by law or if we believe that such disclosure is necessary to protect our rights or the rights of others.

Your Rights
You have certain rights regarding your personal information. These rights may vary depending on the laws of your jurisdiction. You may have the right to:

  • Access your personal information
    Rectify inaccurate information
    Request the deletion of your information

We will respond to your requests to exercise these rights under applicable laws.

Security
We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no Internet transmission or electronic storage method is completely secure, so we cannot guarantee its security.

Children’s Privacy
Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please get in touch with us. If we learn that we have collected personal information from a child under 13, we will delete that information from our records.

New Zealand Compliance
We endeavour to comply with the New Zealand Privacy Act 2020 and the guidelines set forth by the Office of the Privacy Commissioner.

Commitment to Continuous Improvement
We are committed to respecting your privacy and constantly improving our privacy practices. If you feel we have not addressed a particular aspect of your privacy in this Policy, please do not hesitate to contact us. We welcome your feedback and will use it to enhance this Policy.

Contact Us
If you have any questions about this Privacy Policy, don’t hesitate to get in touch with us by email at [email protected]

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information tracks website visitor use and compiles statistical reports on website activity.

We use this site’s Google Analytics Demographics and Interest Reporting to learn how visitors use it. All data is anonymous, and we do not facilitate the merging of personally identifiable information with non-personally identifiable information collected through any Google advertising product or feature. You may opt out of Google Analytics by visiting the Google Analytics opt-out page and opt out of Google Ads on its page.

There are five categories of Cookies that we use on our website:

Strictly Necessary Cookies
Strictly necessary cookies enable core functionality that ensures our website delivers your information and services securely. The website cannot function correctly without these and can only be disabled by changing your browser preferences.

Functionality Cookies
Functionality cookies enable us to remember your choices, help us improve your experience of using our website, and deliver a more personalised service.

Performance Cookies
Analytical cookies help us improve our website by collecting and reporting information on their usage.

Advertising Cookies
We sometimes use cookies that assist with delivering online advertising.

Third-Party Cookies
Some pages may use third-party services such as maps, online videos or social networking features. Many of these services may set cookies on your device.

For further information on Cookies and how to control them, visit https://ico.org.uk/for-the-public/online/cookies/

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, removing some or all cookies can impair your ability to use our website or some or all of its features.